For Carriers & TPAs
MedicalEvidenceYouCanRelyOn
Claims decisions are only as strong as the evaluations behind them. Empower delivers objective, well-documented IMEs and evaluations with the turnaround and communication your claims teams need.
What claims teams get from every file
Objectivity you can stand behind
Evaluators have no treating relationship with the claimant and no stake in the outcome. Findings are tied to records and examination results, and reports show the reasoning, not just the conclusion.
Turnaround you can plan around
Decision deadlines drive claims. We communicate scheduling lead times and report delivery expectations up front, and we tell you early if a case needs more time.
Coverage that scales with your book
A credentialed provider network plus telehealth delivery, where evaluation types and jurisdictions support it, lets us serve claims across your territories without quality drift.
Communication that saves adjuster hours
Referral intake, status updates, and report delivery are designed to fit claims workflows. Your adjusters spend their time on decisions, not on chasing appointments.
Evaluation services for claims organizations
- Independent Medical Examinations (IMEs)
- Psychological & Behavioral Health Evaluations
- Functional Capacity Evaluations
- Impairment Ratings
- Return-to-Work Assessments
- Records Review & Treatment Reasonableness Opinions
Carrier and TPA questions, answered
What makes an IME report defensible at hearing?
A defensible report answers every referral question directly, ties each conclusion to specific records and examination findings, addresses inconsistencies openly, and documents methodology, including the applicable AMA Guides edition for impairment ratings, so any reader can reproduce the reasoning.
Can you handle psychological and behavioral health claims?
Yes. Empower's roots are in behavioral health, so psychological IMEs, causation opinions, and testing with validity measures are handled by clinicians who do this work as a specialty rather than a sideline.
How do you handle volume referrals across multiple states?
Our coordinators manage intake, scheduling, and status communication centrally, and our provider network plus telehealth options let us cover distributed claim volume. Talk to us about your territories and referral process, and we will map coverage before you commit.
What information should a referral include?
The claim basics, the medical records available, the specific referral questions you need answered, and any statutory or decision deadline. Clear referral questions are the single biggest driver of a useful report, and our team will help you frame them.
Choosing a new IME partner? Start with our guide, How to Choose an IME Provider, or browse the full Resource Center.
Let's talk about your claim volume
Tell us your territories, evaluation mix, and timelines. We will show you exactly how referrals would flow.