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How It Works

FromReferraltoOngoingSupport,CoordinatedforYou

The network is designed so you can focus on client care while Empower supports case communication, documentation workflows, and administrative follow-up.

  • Built by an operating healthcare provider
  • Care coordination from referral through resolution
  • Designed for personal-injury healthcare
  • Integrated provider and case support
  • Transparent participation terms

Eight steps, one coordinated relationship

Here is what participating in the network looks like for your practice, from your first application through ongoing case coordination.

  1. Join and complete credentialing

    Submit your interest form, then work with the provider network team through credentialing so your practice can begin receiving referrals.

  2. Set your preferences

    Define your service lines, geography, scheduling capacity, and the case types you accept, so referrals fit your practice.

  3. Receive an appropriate referral

    When your client's needs match your preferences and availability, you receive a referral with the information you need to evaluate it.

  4. Review and accept or decline

    You decide whether to accept each case. There is no obligation to accept every referral.

  5. Schedule and treat your client

    Schedule your client and deliver medically necessary care based on your independent clinical judgment.

  6. Submit required documentation

    Provide the clinical and case documentation the program requires, supported by structured workflows.

  7. Review participation details

    Review the applicable participation details in your written provider agreement before accepting treatment responsibility.

  8. Continue with coordinated support

    Empower coordinates ongoing case communication and administrative follow-up so your team can focus on client care.

Care team coordinating a personal-injury client's treatment plan.

Your Clinical Judgment Remains Yours

TPN participation does not replace the provider's independent professional judgment. Participating providers are responsible for determining medical necessity, establishing appropriate treatment plans, documenting care accurately, and complying with all applicable professional and regulatory requirements.

Ready to see if your practice is a fit?

Start with a short interest form. Our provider network team will follow up about market availability and next steps.