SMS Terms & Conditions

Introduction

Opting into Empower Mental Health's SMS program means consenting to receive recurring text messages at your provided number. These may include promotional offers, updates, and alerts related to our products and services. Participation acknowledges compliance with the Telephone Consumer Protection Act and FCC 2024 guidelines.

1. Opt-In Consent

The 2024 TCPA guidelines require explicit one-to-one consent. This means you consent to messages from Empower Mental Health only. Consent cannot be shared with other companies without direct approval.

You may opt in via web form by checking a clearly labeled checkbox explicitly stating SMS program enrollment. Consent is not required for any purchase.

2. Message Frequency

Message frequency varies based on service interaction. Message and data rates may apply depending on your mobile carrier and plan.

3. Opt-Out Process

Reply “STOP” to any message to opt out immediately. You will receive no further messages unless you re-enroll. Reply “HELP” for assistance or contact support at pisupport@empowermh.co or 602-730-5307.

4. Privacy Policy

Users agree to the Privacy Policy, which details how personal information is collected, used, and protected. Phone numbers and interaction data are used solely for delivering agreed-upon SMS messages.

5. Message and Data Rates

Message and data rates may apply, depending on your mobile service provider and plan. Empower Mental Health bears no responsibility for carrier-imposed fees.

6. Record Keeping and Compliance

The company maintains detailed consent records including opt-in and opt-out dates and timestamps, maintained per TCPA regulations to demonstrate proof of consent.

7. Changes to Terms and Conditions

Empower Mental Health reserves the right to modify or change these Terms and Conditions at any time. Significant updates are communicated via SMS or website. Continued use indicates acceptance.

8. Disclaimers and Liability Limitations

The company is not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier and network provider.

9. Contact Us

Email: pisupport@empowermh.co
Phone: 602-730-5307
Address: 7740 N 16th St STE 300, Phoenix, AZ 85020