YourQuestionsAboutJoining,Answered

The network uses proposed standards pending final approval that focus on active licensing, appropriate malpractice coverage, ethical practice, timely client access, and accurate documentation. Final requirements are established in the provider agreement.

You start with a short interest form. Participation is subject to credentialing and market availability.

The intended model does not ask providers to work exclusively with Empower. Confirm the final terms in your provider agreement.

Yes. Practices with multiple locations and treating providers can apply. Include your locations and capacity in the interest form so the team can review coverage.

No. The network provides referral opportunities matched to your specialty and capacity, never guaranteed volume. Opportunities depend on demand, market availability, and your stated preferences.

Yes. You review each case and decide whether to accept it. There is no obligation to accept every referral.

The network aims to match referrals to your specialty, capacity, and accepted case criteria. You can decline any case that is not appropriate for your practice.

The network values timely client access. Specific scheduling expectations are set with your preferences and reviewed during onboarding.

You do. Participating providers determine medical necessity and establish appropriate treatment plans based on independent clinical judgment.

TPN participation does not replace the provider's independent professional judgment. Participating providers are responsible for determining medical necessity, establishing appropriate treatment plans, documenting care accurately, and complying with all applicable professional and regulatory requirements.

No. There is no requirement to provide unnecessary treatment. Care should be medically necessary and based on your client's needs.

The program expects timely, accurate clinical and case documentation, supported by structured workflows. Specific documentation expectations are shared during onboarding and defined in your provider agreement.

The network is designed to reduce administrative burden by coordinating case communication and documentation follow-up, so your team can focus on client care.

Participation terms are documented in your written provider agreement. You receive the applicable terms before accepting treatment responsibility.

Applicable terms may reflect specialty, market, and case type. Review your written provider agreement and ask the provider network team about any terms before accepting treatment responsibility.

Yes. You receive the applicable terms before you accept treatment responsibility for a referral.

Empower coordinates referral-related communication, documentation follow-up, and case-related administrative support. Specific responsibilities are defined in your provider agreement.

Case-specific administrative responsibilities are addressed in the provider agreement. You review those terms before treating, and the provider network team can answer questions during onboarding.

The network uses secure tools to support clinical documentation, case communication, and case management. Onboarding includes an overview of the tools your practice will use.

Protected health information is handled through secure channels and applicable privacy safeguards. See the privacy policy for details on how information is handled.

Yes. Share each location and your total treating-provider capacity in the interest form so the team can review coverage across your sites.

Empower Trusted Provider Network is currently onboarding providers in Arizona, Texas, Nevada, and Georgia, with additional markets planned.

You are welcome to submit an interest form. The provider network team reviews interest against current and planned market availability and will contact you about next steps.