Federal Programs
CoverageandFootprint
Where Empower conducts General Medical Evaluations and Behavioral Health Evaluations, and how clinicians are credentialed and reports are reviewed.
Telehealth evaluation coverage across all 50 states
Empower conducts General Medical Evaluations and Behavioral Health Evaluations by telehealth in all 50 states and in person in 43 states, subject to examination and program requirements. The team includes 250+ licensed providers. These figures describe current coverage, not guaranteed capacity for a specific program.
50
States with telehealth evaluation coverage for VA programs
43
States with in-person evaluation coverage
250+
Licensed providers
Delivery
How examinations may be delivered
Telehealth evaluations
Telehealth examinations are available in all 50 states, subject to examination and program requirements, conducted by licensed clinicians practicing in the state of the examination or under recognized telehealth authority such as PSYPACT.
In-person evaluations
In-person examinations are available in 43 states, for examination types and program requirements that call for an in-person visit.
Building Capacity
How capacity is built
The description below is a process, not guaranteed capacity for a specific program. Program requirements are documented in the written scope.
Direct recruitment and credentialing
Capacity for a new program is built through direct recruitment and credentialing of licensed providers for the program's examination and evaluation requirements.
Credentialing against program requirements
Clinicians are credentialed against the program's examination and evaluation qualification requirements before taking cases, and are licensed in the applicable jurisdiction or practicing under recognized telehealth authority.
PSYPACT and telehealth authorities
PSYPACT and other telehealth authorities can extend where a qualified clinician can conduct an evaluation, subject to examination and program requirements.
Clinical quality review
Evaluation reports go through clinical quality review before release, with accountability held at the executive level by the Chief Executive Officer.
Federal Service Lines
Federal service lines and evaluation detail
General Medical Evaluations
Empower provides General Medical Evaluations for federal programs through doctors, physician assistants, and nurse practitioners across multiple examination categories, delivered in person or by telehealth subject to examination and program requirements.
Explore General Medical EvaluationsBehavioral Health Evaluations
Empower provides Behavioral Health Evaluations for federal programs, including condition-specific evaluation capabilities for PTSD, military sexual trauma, traumatic brain injury, and Gulf War Illness and toxic exposure, with medical opinions, clinical quality review, and accountable clinical leadership.
Explore Behavioral Health EvaluationsDetailed Evaluation Capabilities
Military Sexual Trauma (MST) Evaluations
Empower's licensed psychologists and psychiatrists conduct military sexual trauma examinations that follow VA markers-based evidence standards and are written for review by VA raters.
Read the Military Sexual Trauma approachTraumatic Brain Injury (TBI) Evaluations
Empower conducts traumatic brain injury evaluations that assess residuals across cognitive, emotional, and behavioral domains, with neurology expertise represented in its clinical leadership.
Read the Traumatic Brain Injury approachPTSD Evaluations
Empower's licensed psychologists and psychiatrists conduct PTSD evaluations using DSM-5 criteria, structured interviews, and stressor-linked diagnostic reasoning documented for program review.
Read the PTSD approachGulf War Illness and Toxic Exposure Evaluations
Empower evaluates Gulf War Illness and toxic exposure claims, including the behavioral health dimensions of chronic multisymptom illness and PACT Act era exposure presentations.
Read the Toxic Exposure approachFrequently Asked Questions
Coverage questions, answered plainly
Where can Empower provide telehealth evaluations?
Telehealth evaluations are available in all 50 states, subject to examination and program requirements, through licensed clinicians practicing in the state of the examination or under recognized telehealth authority such as PSYPACT.
Does Empower offer in-person evaluations?
Yes. In-person evaluations are available in 43 states, subject to examination and program requirements.
How does Empower build service capacity in a new geography?
Empower recruits and credentials licensed clinicians against applicable program, clinical, and examiner qualification requirements before cases are assigned, and uses PSYPACT and other recognized telehealth authorities where applicable.
Do Empower's coverage figures guarantee program capacity?
No. Coverage figures describe current coverage, not guaranteed capacity for a specific program. Program requirements are documented in the written scope.
Last reviewed: 2026-09-07
Need coverage detail for a specific program?
The capability statement summarizes the footprint, and the named point of contact can answer questions about a specific geography or examination type.