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How It Works

FromReferraltoPayment,CoordinatedforYou

The network is designed so you can focus on patient care while Empower handles case coordination, documentation workflows, and lien administration.

  • Built by an operating healthcare provider
  • Care coordination from referral through resolution
  • Designed for personal-injury healthcare
  • Integrated provider and case support
  • Transparent participation terms

Eight steps, one coordinated relationship

Here is what participating in the network looks like for your practice, from your first application through ongoing case coordination.

  1. Join and complete credentialing

    Submit your interest form, then work with the provider network team through credentialing so your practice can begin receiving referrals.

  2. Set your preferences

    Define your service lines, geography, scheduling capacity, and the case types you accept, so referrals fit your practice.

  3. Receive an appropriate referral

    When a patient's needs match your preferences and availability, you receive a referral with the information you need to evaluate it.

  4. Review and accept or decline

    You decide whether to accept each case. There is no obligation to accept every referral.

  5. Schedule and treat the patient

    Schedule the patient and deliver medically necessary care based on your independent clinical judgment.

  6. Submit required documentation

    Provide the clinical and case documentation the program requires, supported by structured workflows.

  7. Receive payment under your agreement

    Payment follows the terms of your executed provider agreement. Approved TPN providers may be eligible for accelerated payment under the terms of their provider agreement.

  8. Empower coordinates the rest

    Empower manages ongoing lien administration and settlement-related case coordination so your team can focus on patient care.

Care team coordinating a personal-injury patient's treatment plan.

Your Clinical Judgment Remains Yours

TPN participation does not replace the provider's independent professional judgment. Participating providers are responsible for determining medical necessity, establishing appropriate treatment plans, documenting care accurately, and complying with all applicable professional and regulatory requirements.

Ready to see if your practice is a fit?

Start with a short interest form. Our provider network team will follow up about market availability and next steps.